Helping You Or Your Loved One Feel Comfortable
Exterior:
- Is the neighborhood pleasant and appealing?
- Is parking provided?
- Is there convenient parking outside, including handicapped spaces?
- Is there an additional parking charge? Is there covered parking?
- Are the grounds attractive and well-maintained with gardens, landscaping and trees?
- Is there a secure area where residents can walk and socialize?
- Is the community located in a safe neighborhood?
- Is the community close to family and friends?
- Is it near churches, doctor’s offices and other important locations?
- Are there shopping centers or other businesses nearby?
Interior:
- How many residents live in the community?
- Is the community layout easy to follow?
- Are there common areas spacious enough for residents to spend time with each other and visiting family members?
- Are the common spaces in the community cheerful and welcoming?
- Are hallways well-lit and easy to navigate, with handrails for safety and sufficient room for wheelchairs?
Residences:
- Do most residents have a private apartment or are they shared with others?
- Can you tour all the different types of residences available?
- Does each residence have a private, handicapped-equipped bathroom, or is there one shared bathroom?
- What is provided in each residence?
- Are residents’ apartments personalized with photos, mementos or other possessions?
- Is there adequate storage and closet space?
- Do available apartments have an attractive view?
- Do all units have a telephone? Cable TV? Internet access?
- Is the community pet-friendly?
- Is the community smoke-free?
Safety:
- What security features are in place? What do residents do in case of an emergency?
- Are there ongoing safety protocols for visitors and residents?
- Can residents with wheelchairs or walkers easily navigate the area?
- Are the floors non-skid?
- Are rooms and bathrooms equipped with emergency call buttons?
- Are there safety locks on the doors and windows?
- Does the community have handrails?
- Does the community have sprinklers and smoke detectors?
Activities:
- Does the community provide an activity calendar, and which activities are most popular among current residents?
- What activities would you like to participate in?
- Does the community provide scheduled outings or trips for residents?
- Are there social groups or clubs for residents?
- What fitness opportunities are available?
- Does the community offer special services such as a beauty salon?
- Is transportation available?
- Are there worship services?
Dining:
- Do you find the dining rooms to be appealing and attractive?
- How many meals are provided per day? Are meals served throughout the day or at specific times?
- Does the menu offer a variety of appetizing, nutritious foods?
- Are snacks provided, and if so, how and when do residents get them?
- Does the community accommodate specific dietary needs or special requests?
- Are residents able to bring food back to their apartments? Do apartments have kitchens?
- Can visiting family members join residents in the dining areas?
- Can you visit for a meal or sample the food?
- Is there a private room available for family celebrations or private dinners?
Contracts & Finances:
- Will the community provide you with a contract that details all fees and services?
- Is the contract easy to read and understand?
- If there is an entrance or community fee, how much is it and what portion is refundable?
- How much is the monthly rent/service fee and what is included/not included?
- What is the security deposit and is it refundable?
We hope these questions help guide you as you explore senior living communities and move closer to making a decision that feels right for you. If you’d like to visit The Crossings at Riverchase, we would be delighted to give you a personal tour and answer any questions you may have along the way.