Helping You Or Your Loved One Feel Comfortable
Exterior:
Is the neighborhood appealing and pleasant?
Is there convenient parking outside, including handicapped spaces?
Is parking provided?
Is there an extra charge for parking? Is there covered parking?
Are the grounds attractive and well-maintained with gardens, landscaping and trees?
Is there a secure, enclosed area where residents can walk and socialize?
Is the community located in a safe neighborhood?
Is the community close to family and friends?
Is it nearby church, doctor’s offices and other important locations?
Are there shopping centers or other businesses nearby?
Interior:
How many people live in the community?
Is the community footprint easy to follow?
Are there common areas with enough space for residents to spend time with each other and with visiting family members?
Are the common spaces in the community cheerful and homelike?
Are hallways well lit and easy to navigate, with handrails for safety and room for wheelchairs?
Residences:
Do most residents have a private apartment or do they share with others?
Are you able to tour all the different types of residences available?
Does each residence have a private, handicapped-equipped bathroom, or is there one shared bathroom?
Are residents’ apartments personalized with photos, mementos or other possessions?
Is there adequate closet and storage space?
Do available apartments have an attractive view?
Do all units have a telephone? Cable TV? Internet access?
What is provided in each residence?
Is the community smoke-free?
Is the community pet friendly?
Safety:
What security features are in place? What do residents do in case of emergency?
Are there ongoing safety protocols for visitors and residents?
Can residents with walkers or wheelchairs get around with ease?
Are the floors non-skid?
Are rooms and bathrooms equipped with emergency call buttons?
Does the community have handrails?
Does the community have sprinklers and smoke detectors?
Are there safety locks on the doors and windows?
Activities:
Does the community provide a schedule of activities, and are there any activities you would like to participate in?
Which activities are most popular among current residents?
Does the community provide scheduled outings or trips for residents?
Are there social groups or clubs for residents?
What fitness opportunities are available?
Is transportation available?
Are there worship services?
Does the community offer special services such as a beauty salon?
Dining:
Do you find the dining rooms to be attractive and appealing?
How many meals per day are provided? Are meals served all day or at set times?
Does the menu vary and offer appetizing, nutritious foods?
Are snacks provided and, if so, how and when do residents get them?
Does the community cater to specific dietary needs or special requests?
Are residents able to bring food back to their apartments? Do apartments have kitchens?
Can visiting family members join residents in the dining areas?
Can you sample the food or visit for a meal?
Is there a private room available for family celebrations or private dinners?
Contracts & Finances:
Will the community provide you with a contract that details all fees and services?
Is the contract easy to read and understand?
If there is an entrance or community fee, how much is it and what portion is refundable?
How much is the monthly rent/service fee and what is included/not included?
What is the security deposit and is the deposit refundable?
We hope these questions are helpful as you tour senior living communities and become more comfortable with making a decision. If you’d like to take a tour of The Crossings at Riverchase, we’d be more than happy to show you around and answer any questions you may have.